Privacy Policy

Information we collect

• Contact, delivery and billing details supplied by you.
• Order, product preference and customer-service correspondence.
• Technical information such as device, browser, IP address and essential cookie data.
• Marketing preferences when you voluntarily subscribe.

How we use it

• To provide products, process orders and arrange delivery.
• To prevent fraud, secure the service and comply with legal obligations.
• To answer enquiries and manage returns or warranty matters.
• To send marketing only where you have requested it; you may unsubscribe at any time.

Service providers

Information is shared only as needed with providers supporting the website and orders, including Vercel, Sanity, Stripe, Resend and delivery partners. Payment card details are processed by Stripe and are not stored by Saforne.

Retention and security

We retain information only for the period reasonably needed for orders, support, accounting, legal compliance and dispute resolution. We use appropriate technical and organisational safeguards, although no internet service can guarantee absolute security.

Your choices and rights

Depending on your location, you may request access, correction, deletion, restriction, portability or objection. You may also withdraw marketing consent. Some records must be retained where required by tax, fraud-prevention or other law.

Contact

For privacy questions or requests, email hello@saforne.com. We may need to verify your identity before fulfilling a request.